FAQS

WHAT ARE PRE-ORDERS?

PRE-ORDERS are items that customers can purchase ahead of time at a discounted price. These items are funded by said customers, which helps putting an item into production. Once pre-order slots have been filled, the item will be immediately in production!

WHAT ARE THE DETAILS FOR A PRE-ORDER?

There will be an announcement on our Instagram and Twitter WHEN and WHICH items will go live for pre-order. A Pre-order Period will be set for you to join, so if there's an item that catches your eye, snag it before the pre-order ends! 

HOW LONG IS THE PRE-ORDER AND  PRODUCTION PERIOD?

PRE-ORDER PERIOD takes 2 weeks max or until pre-order slots have been filled.

PRODUCTION PERIOD takes 2-5 weeks (or longer depending on the manufacturer and some delays that are out of our control).

Then, 1-week shipment to me, another 1-3 days for grading and packaging the items, and finally shipping all the pre-orders. 

Overall, pre-orders can take around 1-2 months before we could ship it out to you.

WHY SHOULD I JOIN IN A PRE-ORDER?

Although this is a long wait, joining in a pre-order has its perks! It ensures that you'll be getting the best items from the batch (STANDARD/A GRADE for pins), discounted price, and freebies as our thanks for your patience!

*Please do not join in a pre-order if you are not keen on waiting for a long time.

WILL THERE BE ANY IN-STOCK ITEMS?

Yes. IN-STOCKS are the remaining items from a pre-order batch that are available on hand and ready to be shipped out. In-stocks will be posted in my shop after all pre-orders are shipped out. However, prices for in-stocks will be increased. 

WHERE ARE YOU SHIPPING FROM?

Manila, Philippines

DO YOU SHIP INTERNATIONALLY? 

Absolutely! We ship worldwide. 

CAN I OPEN A GROUP ORDER?

Whether you're a group order manager for your country or a large group of friends, you can hold a group order to save on shipping and possible customs fees. Just send me a DM on IG or Twitter, or email me ([email protected]).

 

Thank you for your love and support! If you have any questions or concerns, do not hesitate to contact us through InstagramTwitter, or email us at [email protected]